Dear Centaline Club Members,
Please note that to align with system updates, starting from Thursday, 2January , 2025, the "Member Login" method for the Centaline Club website and app will be changed. The new arrangements are as follows:
Before January 2, 2025:
- You can login witheither your "Member Number" or "Phone Number".
From January 2, 2025, onwards:
- Member Number login will be discontinued.
- Only Phone Number login will remain available.
These changes apply to both the Centaline Club website and app. The steps below demonstrate how to log in using your phone number via the Centaline Club app.
How to Login Using Your Phone Number:
- Open the Centaline Club website or Centaline Club app login page.
- Enter the phone number you provided when registering as a member.
- A one-time verification code will be sent to your phone. Enter the code on the login page to successfully log in.
Updating Your Phone Number:
If you only know your Member Number, have forgotten the phone number you used when registering, or have changed your phone number, you can update it by following these steps:
- On the login page, select "Update Phone Number".
- Choose your membership type: Gold Club or Silver Club.
- Enter your Name, the first four characters of your ID/Passport Number, and your new phone number.
- Click "Start Verification".
- A one-time verification code will be sent to your phone. Enter the verification code.
- The system will verify your information. Once completed, you will receive an SMS notification.
If the information provided is correct, the system will automatically update your phone number, and you can log in using the new phone number immediately. If you encounter any difficulties during the process, please contact the Membership Department at 2522 8220 for assistance.
New Function: Update Email Address
In addition to updating your phone number, a new feature allows members to update their email address. Simply select "Update Email Address" on the login page, fill in the required details and your new email address, and follow the instructions to complete the update.
To ensure you receive the latest offers, ticket registration details, and event information, don’t forget to agree to receive communications when updating your email address. This way, you’ll stay ahead and enjoy all the exciting activities and privileges Centaline Club has to offer!
Don’t Miss Out on Centaline Club’s 2025 Exciting Activities!
The "Update Phone Number" and "Update Email Address" features are now available, and the Member Number login method will be discontinued on January 2, 2025. To avoid missing out on Centaline Club's exclusive events and offers, please ensure your phone number is updated before January 2, 2025, for a seamless login experience.
The new year is just around the corner, and Centaline Club has prepared a host of surprises for its members. Stay tuned for the latest updates, and we look forward to seeing you at our upcoming events!
For any questions about updating your member information, please contact the Membership Department at 2522 8220.